Contact Us
Need help? Our support team at Blind Luck is ready to assist with questions about accounts, deposits and withdrawals, technical issues, or general feedback. Reach out any time for verification help, bonus queries, or trouble logging in. Live chat is available on-site for quick answers, and email support handles account-related and payment queries. Our team also supports VIP and affiliate enquiries through dedicated channels 24/7.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Live chat & email, usual response within minutes) |
| General enquiries | [email protected] (General enquiries, billing) |
| Affiliate enquiries | [email protected] (Affiliate team, partnership requests) |
| Phone | +44 20 7946 2518 (calls & WhatsApp) |
| Working hours | 24/7 |
Contact by email
Email is the preferred contact method for detailed requests, account issues, or cases requiring documents or explanations. Please send messages to [email protected] with a clear subject line and your current contact details to speed handling. Include account ID when relevant and attach any required files. Incomplete information can delay resolution, so double-check details before sending.
Contact Form
Response Time
Most support requests are handled promptly; the majority are answered within one business day. Simple account and payment queries are often resolved faster, while issues that need verification or third-party checks can take longer. For complex investigations or large withdrawals turnaround depends on the case and required documentation, so please allow additional time as needed.
Feedback
We'd love to hear from you. Share feedback, suggestions or ideas to improve Blind Luck, every message is read by our team and used to refine the site, add features, and improve usability. Whether it’s a bug report, a feature request or general thoughts, your input helps shape updates and makes the experience better for everyone. Thank you for helping us improve.